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Frequently asked questions

How do I buy?
Do your products meet ISO standards?
Do your products have warranty?
Do your products have certificates of quality and analysis?
Do you ensure transport goods to the customer?
What are the deadlines for delivery of products?

1.How do I buy?
In general, the procedure of purchase is the following:
a) The client makes a request to offer Trade Expert E-mail, fax or phone.
b) Expert Trade offer sent to the customer by e-mail, fax or phone.
c) Based on the offer, the customer sends the order.
d) Trade Expert provides products ordered on the basis of firm orders or after concluding a contract of supply.

2. Do your products meet ISO standards?
Yes, all our products comply with ISO standards.

3. Do your products have warranty?
Yes, all our products have warranty between 12 and 24 months.

4. Do your products have certificates of quality and analysis?
Yes, all our products are delivered with certificates of quality and analysis.

5. Do you ensure transport goods to the custome?
Transport costs from abroad and the internal transport are supported by Trade Expert for orders greater than 350 RON , for smaller orders only ensure the transport costs from abroad.

6. What are the deadlines for delivery of products?
a) Delivery within 48 hours for products in stock
b) Delivery in 3-4 weeks for products not in stock.

Contact us

Address:
9 Sincai Gheorghe Bvd., Bl. 3, 7th floor, Ap. 23, District 4, Bucharest


Vizualizare harta marita

Telephone:
(021) 33.11.692
(021) 33.11.693
(021) 33.11.076
(021) 33.11.077

Fax:
(021) 33 11 694

Mobile phone:
0723.33.84.44
0744.36.36.94

E-mail:
sales@expert-trade.ro
office@expert-trade.ro

2007 - 2011 EXPERT-TRADE